Monthly Service Retainers

Monthly Service Retainers will continue to be made available to the Client and charged on a month-to-month basis until Client or Mike Reid Consulting (Consultant) terminate the agreement pursuant to the terms of their contract or agreement.

Standard Service Retainer Rates

Terms

Unless agreed upon in writing, the following terms apply to all Mike Reid Consulting Service Retainers:

  • All rates are charged in USD. If Client pays their fees via a Canadian or UK credit card (Visa, Mastercard, Amex, Apple Pay, or Google Pay) or PayPal, Client will be charged in their native currency (CAD or GBP), plus an additional currency conversion fee. 

  • Client may request additional hours of service provided. If this request is approved by Consultant, Client will be subject to additional charges of $105.00 per hour.

  • Client may request a different service retainer option for the following month. If this request is approved by Consultant, Client will be charge the new rate on a month to month basis. Client cannot change the retainer option during a given month. All changes must be made prior to the beginning of the month in question. 

  • Retainer fees are required in full in advance of services; payment is due on or before the 1st of each month.

  • If payment is not received by the 1st, full standard hourly rates ($105/hour) will apply for any work performed during that month, and amounts received will be applied accordingly.

  • Services rendered beyond the retained number of hours will be billed at the full standard hourly rate with payment due upon receipt.

  • Hours are billed in ten [10] minute increments.

  • Payments rendered are considered fully earned and non-refundable.

  • Unused hours are not carried over; it is incumbent upon Client to utilize their retained hours each month.

  • Client will reimburse Consultant's expenses. Additional expenses need to be pre-approved in writing by the Client.

  • Consultant will invoice Client monthly. Client agrees to pay the amount owed within seven [7] days of receiving the invoice. Payment after that date will incur a late fee of 5.00% per month on the outstanding amount.